Privacy Policy

 

Direct Edge Media, Inc. respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.

1. Collection of Personal Information

We collect personal information in order to establish your account, to handle billing, to handle shipping and to understand your specific needs to better serve you. Personal information is information about you that is personally identifiable, such as you name, address, email address, credit card numbers or phone number. Also, any information about yourself that you include when filling in any optional account fields or when using the “Contact Us” form feature is personal information. Direct Edge Media, Inc. may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. WHile most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our system and servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

2. How We Use Your Information

The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and supports;
  • update you on new services and benefits;
  • select content to be communicated to you; and
  • contact you for market research regarding Direct Edge Media, Inc. products or services.

 

Your information may be aggregated with other customer’ information on a personally identifiable basis in order to provide your organization order monitoring and management function, and for Direct Edge Media, Inc. and your organization to understand how our products are used and to help make them better.

Your account information is individually viewable and editable by your organization on a personally identifiable basis in order to provide your organization customer monitoring and management functions. Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purpose by us, our financial service providers or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

3. Policy on Sharing Your Information

Direct Edge Media, Inc. will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards at least as restrictive as those Direct Edge Media, Inc. has in place.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation legal process, or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Direct Edge Media, Inc., its customers or the general public as required or permitted by law.

4. Websites Covered by this Privacy Policy

Direct Edge Media, Inc. website (www.directedgeprint.com), any subdomain of www.directedgeprint.com (eg. [subdomain].directedgeprint.com), or any domain name pointing to a web services of www.directedgeprint.com (collectively “website” ) may from time-to-time link to third-party websites for your convenience and to provide each access to additional useful information. Should you select such a link you will leave Direct Edge Media, Inc. website. Direct Edge Media, Inc. does not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by our Privacy Policy. We recommend that you review such site’s privacy policy before providing any personal information. A link to another website from Direct Edge Media, Inc. website does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

5. Access to and Accuracy of Your Information

Direct Edge Media, Inc. strives to keep your personal information accurate and up-to-date. Toward this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative we provide you with reasonable access to your personal information so you may review and correct your information if needed. Additionally, we provide your organization with access to your personal information so they may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.

We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

6. Keeping Your Information Secure

Direct Edge Media, Inc. values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize standard physical, technical and administrative procedures to safeguard any personal information we collect.

7. Changes to This Policy

The world of technology changes quickly. If and when there are future changes to our Privacy Policy in response we will post them at www.directedgeprint.com/privacy-policy. You will not receive any prior notice of any changes to our Privacy Policy.

8. Contacting Us

We value your opinions and suggestions. Please email us with any questions or concerns (at info@directedgemedia.com), alternatively you can write to us at the following address:

Direct Edge Media, Inc.
2900 East White Star Ave.
Anaheim, CA 92806